The Automation Team

The automation engineering team designs and builds our hardware at Hyphen. Our multidisciplinary team is responsible for equipment architecture, procurement, build, and commissioning of first of their kind automated kitchen equipment. We're a team of hardware engineers and machine builders with a history at some of the top technology companies like Apple, SpaceX, sweetgreen, Uber, Tesla, Wet Design and Cruise.

Roles & Responsibilities

• Design control panels for robotic food preparation equipment including full schematic and documentation package consistent with UL/ANSI/NFPA standards.
• Create data management and communications network architecture and interface with cross-functional teams for product, processes and quality traceability control implementation.
• Implement world class (ANSI/RIA/OSHA compliant) control reliable safety systems.
• Support interactions with internal and third parties to obtain all required permits, machine safety buy-offs.
• Manage electrical assembly activities of in house and outsourced resources for panel builds and field wiring.
• Select and size electrical and electromechanical components such as motors, sensors, power supplies, and switch gear.
• Train Maintenance and Production teams to support automated equipment after deployment into production.
• Debug and optimize automated processes to maximize cycle time, improve availability and yield.
• Expect domestic travel around 10%-15% to support the design and commissioning activities.

Minimum Qualifications

• BS/MS in EE/CS/CE/ME/IE or equivalent experience or other evidence of exceptional ability.
• 5+ years of experience designing capital equipment preferably in the industrial automation, robotics, packaging, or food processing industries.
• Proficiency with process integration and electromechanical/mechatronic systems.
• In-depth knowledge of Electrical Standards (NFPA, National Electric Code, UL).
• In-depth understanding of Safety standards (UL/ANSI/OSHA).
• Proficiency programming industrial equipment:
  • Structure text PLCs (Beckhoff)
  • Safety PLCs (Beckhoff)
  • Field bus Networks (EtherCAT, Safety rated field bus networks)
• Ethernet communications between machine PLCs and database systems.
• Proficiency in selecting appropriate circuit protectors, wire and cable, sensors, safety hardware, PLC hardware, remote I/O, VFD, and servo systems.
• Proficiency in creating detailed electrical and fluid schematics in CAD (SolidWorks Electrical preferred).

Preferred Qualifications

• Experience consumer product design.
• Experience with embedded system hardware and software design.
• Experience with project management tools such as MS Project, Jira, etc.
• Experience building products manufactured in large volumes.
• Experience with developing equipment or products for regulated industries such as restaurant, medical, aerospace, or related industries.
• A fast learner who can thrive in a fast-paced, often ambiguous, start-up environment.
• Experience with procurement and supply chain management for control panel builds and control system components.
• Strong team player with excellent verbal and written communication skills.
• A foodie who once worked in hospitality

Benefits

• Competitive salary and equity.
• Excellent health, dental, and vision insurance.
• New laptop/equipment of your choice.
• Flexible PTO.
• Remote/onsite hybrid work schedule.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Automation Team

The automation engineering team designs and builds our hardware at Hyphen. Our multidisciplinary team is responsible for equipment architecture, procurement, build, and commissioning of first of their kind automated kitchen equipment.

Roles & Responsibilities

• Develop (design, analyze, build, and test) automated food handling systems (e.g. dispensers, actuators, conveyors, etc.)
• Own critical machine hardware/systems, each engineer is effectively the CEO for their subsystem.
• Work with production and product to ensure successful delivery of hardware to customers.
• Implement NSF 169 design standard for proprietary kitchen equipment
• Generate superior production documentation.
• Train Maintenance and Production teams to support automated equipment after deployment into production.
• Debug and optimize automated processes to minimize cycle time, improve availability, and yield.
• Expect domestic travel up to 15% to support the design and commissioning activities.

Minimum Qualifications

• 8+ years of experience designing electromechanical systems that have shipped at scale.
• Strong engineering fundamentals in materials and mechanics.
• Superior 3D modeling, DFMA, and product data management skills.
• Knowledge of design of plastic injection molded, sheet metal stamping and cast parts.
• Experience managing third-party development partners, suppliers, and contractors.
• BS in Mechanical Engineering or related field, or equivalent experience in field.

Preferred Qualifications

• FEA static/dynamic/thermal experience.
• Consumer product design experience and designing products for scale.
• A detail oriented personality with solid documentation and reporting skills.
• Experience with food processing equipment.
• Experience with developing equipment or products for regulated industries such as restaurant, medical, aerospace, or related industries.
• A fast learner who can thrive in a fast-paced, often ambiguous, start-up environment.
• Experience with procurement and supply chain management for custom and OEM components and tooling.
• Strong team player with excellent verbal and written communication skills.

Benefits

• Competitive salary and equity.
• Excellent health, dental, and vision insurance.
• New laptop/equipment of your choice.
• Flexible PTO.
• Remote/onsite hybrid work schedule.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Automation Team

The automation engineering team designs and builds our hardware at Hyphen. Our multidisciplinary team is responsible for equipment architecture, procurement, build, and commissioning of first of their kind automated kitchen equipment.

Roles & Responsibilities

• Develop (design, analyze, build, and test) distributed control components, sensors, motion control, and vision systems for robotic kitchen appliances.
• Own critical machine hardware/sub-systems, each engineer is effectively the CTO for their subsystem.
• Work with production and product to ensure successful delivery of hardware to customers.
• Implement UL and other standards for proprietary electronic equipment
• Generate superior production documentation.
• Train Maintenance and Production teams to support automated equipment after deployment into production.
• Debug and optimize automated processes to minimize cycle time, improve availability, and yield.
• Work closely with cross functional stakeholders to scope, concept, plan and execute development activities.
• Expect domestic travel up to 15% to support the design and commissioning activities.

Minimum Qualifications

• 8+ years of experience designing embedded components that have shipped at scale.
• 5+ years developing production worthy firmware
• BS in Electrical Engineering or related field, or equivalent experience in field.
• Highly skilled at PCBA design, Altium preferred.
• Experience in implementing low level hardware drivers (Current stack is C/C++)
• Experience in defining, following, and implementing interfaces to higher level systems
• Experience in controlling motors, homing sequences, and encoder setup and usage
• Experience in interfacing with 24V industrial GPIO systems
• Experience in designing robust and fault detecting systems
• Experience obtaining UL listing for electronic components.
• Experience managing third-party development partners, suppliers, and contractors.

Preferred Qualifications

• Consumer product or robotics design experience and designing products for scale.
• Expert at rapidly de-risking and proving ideas through physical prototyping
• Experience with networking communication protocols such as EtherCAT, modbus, serial and others.
• A detail oriented personality with solid documentation and reporting skills.
• Experience with consumer facing robotic products.
• Experience with developing equipment or products for regulated industries such as restaurant, medical, aerospace, or related industries.
• A fast learner who can thrive in a fast-paced, often ambiguous, start-up environment.
• Experience with procurement and supply chain management for custom and OEM components and tooling.
• Strong team player with excellent verbal and written communication skills.
• Bonus points: you're a foodie who loves to cook or worked in hospitality

Benefits

• Competitive salary and equity.
• Excellent health, dental, and vision insurance.
• New laptop/equipment of your choice.
• Flexible PTO.
• Remote/onsite hybrid work schedule.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you'll do

• Deploy code to production multiple times a day.
• Build a suite of Human Machine Interfaces (HMI) that restaurant operators use to interact with our hardware systems.
  
• Build dynamic UIs for restaurant management, and for exploring live and historical machine operations, reliability, and performance data.
• Build mobile applications for things like restaurant management, machine operations, and order processing.
• Integrate with a variety of POS, KDS and other restaurant management systems.
• Create public APIs that restaurant management vendors can use to build a rich ecosystem of products.
• Work with our Controls Engineers to integrate our machine architecture (PLC) with our HMIs and cloud-based services.

Who you are

• You have 5+ years of experience in software development, working with some of the languages/frameworks that we use (Typescript, React, React Native, Go, C#, Python, GraphQL)
• You have 1+ year(s) experience running production systems on a major cloud provider (we use AWS)
• You're passionate about working on an early stage venture
• You're interested in working across the entire stack, building out new features end-to-end
• You enjoy working collaboratively with engineers of different disciplines (Mechanical, Controls, Software, etc.)
• You have exposure to IoT and technologies like MQTT

Benefits

• Competitive salary and equity.
• Excellent health, dental, and vision insurance.
• New laptop/equipment of your choice.
• Unlimited PTO
• 100% remote

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you'll do

• Deploy code to production multiple times a day.
• Build a suite of Human Machine Interfaces (HMI) that restaurant operators use to interact with our hardware systems.
• Build dynamic UIs for restaurant management, and for exploring live and historical machine operations, reliability, and performance data.
• Build mobile applications for things like restaurant management, machine operations, and order processing.
• Integrate with a variety of POS, KDS and other restaurant management systems.
• Create public APIs that restaurant management vendors can use to build a rich ecosystem of products.
• Work with our Controls Engineers to integrate our machine architecture (PLC) with our HMIs and cloud-based services.

Who you are

• You have 5+ years of experience in software development, working with some of the languages/frameworks that we use (Typescript, React, React Native, Go, C#, Python, GraphQL)
• You have 1+ year(s) experience running production systems on a major cloud provider (we use AWS)
• You're passionate about working on an early stage venture
• You're interested in working across the entire stack, building out new features end-to-end
• You enjoy working collaboratively with engineers of different disciplines (Mechanical, Controls, Software, etc.)
• You have exposure to IoT and technologies like MQTT

Benefits

• Competitive salary and equity
• Excellent health, dental, and vision insurance
• New laptop/equipment of your choice
• Unlimited PTO
• 100% remote

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Hyphen

Hyphen is a vertically integrated company that puts kitchen ops on autopilot with the use of software and robotics. We're a ~20 person team of operators, engineers, and creatives with previous experience working at Instacart, Uber, Sweetgreen, SpaceX, Tesla, Apple, and Cruise.

What you’ll do

• Project manage Ops initiatives from conception through successful execution, collaborating with cross-functional internal team members, restaurant partners, and consultants.
• Support both short and long term strategy & planning initiatives by tracking key metrics, building financial models, and conducting data analysis as well as ad-hoc support for the CEO and leadership team.
• Coordinate in-market launches by driving timely execution across cross-functional stakeholders and build best-in-class playbooks and operating procedures required for scalability.
• Proactively identify opportunities to support the Operations team and improve current processes across functional areas, coordinating organizational procedures for optimized efficiency and productivity.
• Develop a deep understanding of customer operations, needs, and pain points in order to glean key insights that will help drive product prioritization for both Automation and Product.
• Assist in the development and evolution of Hyphen's pricing and monetization strategy.
• Support investor relations and stakeholder communications by drafting internal and external business updates across key projects and financial performance.

Who you are

• You have 2-5 years of experience in management consulting, investment banking, and/or at a fast-paced startup environment that demands strategic thinking, data analysis, organization, and collaborative communications.
• Proven experience organizing and collaborating with multiple, cross-functional teams.
• Excellent business acumen; understanding of a P&L is a plus.
• Analytical problem solver with advanced command of Excel and data analysis tools.
• Proven ability to develop and optimize operational processes and structures that enable efficiencies and support rapid growth.
• Proactive, hard-working, and resourceful in pushing progress forward and meeting accelerated timelines with minimal oversight.
• Thrives in an entrepreneurial, fast-paced but thoughtful and feedback-rich environment.
• Is a highly organized, creative, and analytical problem solver who loves challenging the status quo with a mindset of ‘how can we do this even better?’

Why you might not be excited

• We are still a fairly young company with about 20 people, so if you like more established companies, this role isn’t for you. You'll help create our company's culture.
• We're an early-stage startup. Projects and priorities are likely to shift.
• This role will require some travel

Benefits

• Competitive salary and equity.
• Excellent health, dental, and vision insurance.
• New laptop/equipment of your choice.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Hyphen

Hyphen is a vertically integrated company that puts kitchen ops on autopilot with the use of software and robotics. We're a ~20 person team of operators, engineers, and creatives with previous experience working at Instacart, Uber, Sweetgreen, SpaceX, Tesla, Apple, and Cruise.

What we're looking for

An experienced automation technician to lead production assembly, integration, and testing of various mechanical and electrical assemblies to create the Hyphen platform. The operations lead will also support prototyping activities, general supply chain tasks, customer site installations and field service out of our San Jose facility.

What you’ll do

• Responsible for the assembly of complex automation equipment with purchased and fabricated components referencing assembly drawings and electrical schematics and in some cases only product BOM’s and CAD models.
• Ability to safely and properly use power and hand tools for modification of various aluminum, steel and plastic components. Experience using drills, mills, lathes, saws and cut-off wheels. Wire and cable stripping, crimping and connector installation, drilling and taping of holes, etc.
• Work with Engineering to redline BOM’s, mechanical drawings and electrical schematics as necessary. Actively contribute to lean initiatives to increase productivity and reduce costs. Work with Engineering to improve manufacturability of designs. Accurately documents, completes and reports required information for work records and reports.
• Ensures all activities are done safely and follows procedures and guidelines when working in a production environment. Maintains a safe, organized and clean work area. Ensuring all equipment is calibrated in accordance with calibration schedule.
• Based on business need, assists, supports and/or performs other job functions within department or other work area’s within scope and ability.
• As a member of operations, support supply chain tasks such as receiving of goods into ERP and transacting to inventory, kitting of assemblies for build and general facility housekeeping.\
• As a lead, plan daily tasks and serve as a resource to other team members and assist in training efforts.
• Consults with other team members, internal departments and/or external vendors to resolve issues related to installation and service/repair.

Who you are

• Proven experience in mechanical and electrical assembly, testing, troubleshooting and field service work.
• Good working knowledge of controls systems and troubleshooting skills.
• Intermediate use of computers and common software packages. Familiar navigating and viewing models in CAD. Familiar using ERP systems to log work and complete transactions.
• Self-starter with effective planning and organization skills.
• Detail orientated and can demonstrate the ability to maintain and work to a schedule.
• Willing to work flexible hours, including weekends and evening hours as required.
• A valid Driver License, a good driving record, and the ability to legally operate a company vehicle/or personal vehicle for company business.
• Must be able to travel up to 30%.
• Must be able to travel in support of training, out-of-state customers, and assist other divisions as required to support business demand.
• Excellent technical aptitude, written and oral communication skills, and the ability to prioritize and deal effectively with people at all levels.

Why you might not be excited

• We are still a fairly young company with about 20 people, so if you like more established companies, this role isn’t for you. You'll help create our company's culture.
• We're an early-stage startup. Projects and priorities are likely to shift.
• Everyone on the team is extremely mission-driven and works incredibly hard to push towards our lofty ambitions. Many people won’t be cut out for it.

Benefits

• Competitive salary.
• Excellent health, dental, and vision insurance.
• Tools and equipment provided to do the job.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.